Career Areas
DoorDash Design
A sneak peek into what Design is like at DoorDash
Design Overview
At DoorDash, all our customers (Consumers, Dashers, and Merchants) are at the forefront of the product strategy. Being customer-obsessed is one of our core DoorDash values and is baked into the founding story of the company. We deeply believe that the best customer experience is synonymous with the success of our business in the long run. Design plays a critical thought partner role in all aspects of the problem-solving process.
Our Design Culture Principles
We own the business outcomes, not just the design craft in order to truly get the seat at the table.
Designing a product is an iterative process. We champion the highest craft but also know when to make trade-offs to learn something fast.
We master the product we design. Inspire with strong conviction, customer obsession, and perseverance for excellence.
We have the courage to take risks, try new things, and act with a sense of urgency. It’s ok to learn from mistakes.
We stay flexible, resilient, and optimistic. We’re working in a growth company where there are still a lot of moving parts, and the problems we solve are ambiguous.
Our Team Structure
Consumer Experience Design
The Consumer Design team creates the website and mobile app that millions of customers use daily to order anything in your neighborhood.
Dasher Experience Design
The Dasher Design team makes a massive impact on the millions of drivers’ experience. Our mission is to help Dashers reach their financial goals through flexibility and stability.
Merchant Experience Design
The Merchant Design team creates user experiences that help our merchants grow and operate their businesses. Our goal is to become an essential partner for every local business.
Design Foundations
Design Foundations team’s mission is to make the DoorDash operation most efficient, through a robust design system, strategic content design, and world-class internal tools.
Research
The Research team discovers high-impact insights that enable us to build delight products that address the needs of our Consumer, Dasher, and Merchant audiences.
Design Jobs
We’re hiring in multiple working hubs in the US!
Our design team’s working hubs are based in San Francisco Bay Area, Seattle, and NYC, and we’re actively hiring for multiple roles in all three locations. We have a hybrid working model to accommodate both in-person calibrations and focused execution time.
Interview Process
Recruiter Phone Screen
In the first step of the process, you will speak with our recruitment team in a 30-minute call about what you’ve worked on, level expectations, and other key factors. During this time, you’ll also learn about DoorDash and our interview process.
Round 1: Technical Assessment
In this round, you will spend 60 minutes presenting two end-to-end case studies with a hiring manager or member of the Design team.
Round 2: Virtual Onsite Interview
This round starts with a portfolio presentation with the entire interview panel followed by a few 1:1 sessions to focus on assessing your product thinking, design sense, and culture values.
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
Recent Blogs
Stay Connected
Be the first to hear about our latest job openings, recruiting events, and exciting breakthroughs.
(Rejoignez notre French Talent Network lci)