Career Areas
DoorDash Design
A sneak peek into what Design is like at DoorDash
Design Overview
At DoorDash, all our customers (Consumers, Dashers, and Merchants) are at the forefront of the product strategy. Being customer-obsessed is one of our core DoorDash values and is baked into the founding story of the company. We deeply believe that the best customer experience is synonymous with the success of our business in the long run. Design plays a critical thought partner role in all aspects of the problem-solving process.
Our Design Principles
Delightful
We inspire users with unexpected magic and care. We have the best understanding of customers and are proud of what we ship.
Thorough
The real world is complex. We have all the right details handled and scenarios considered.
Trustworthy
Users rely on DoorDash with their livelihood and day-to-day needs. We earn users’ trust with every visit because we’re consistent, transparent, and reliable.
Efficient
We are performant, intuitive, and able to quickly solve users’ needs. Users’ lives become easier and simpler because of DoorDash.
Our Design Structure
Consumer Design
The Consumer Design team creates the website and mobile app that millions of customers use daily to order a meal.
Restaurant delivery is at the heart of our business, but we’ve also expanded our service to meet additional user needs. Grocery delivery, restaurant pickup, and business catering have all been launched recently, and additional services are on the horizon.
Through the team’s hard work, we’re currently ranked as the #1 app in the Food & Drink category in the app store.
Dasher Design
DoorDash drivers (AKA Dashers) are at the heart of the company’s logistics business.
The Dasher Design team makes a massive impact on the millions of drivers’ experience throughout the full end-to-end lifecycle, from onboarding, scheduling, and delivery to tracking earnings and ratings.
Our mission is to help Dashers reach their financial goals through flexibility and stability.
Merchant Experience
The Merchant Design team creates user experiences that help our 550,000+ merchants grow and operate their businesses.
Our ultimate goal is to become an essential partner for every restaurant, whether helping them increase their sales and customer base, enhancing their in-store operations, or providing a menu of services beyond fulfillment.
Internal Tools
The Internal Tools team works on making sure our customer experience is the best in the business.
We are on a mission to design the most elegant, powerful, and sophisticated set of internal tools that launch operational productivity through the roof.
Design Jobs
We’re hiring across the U.S. & Canada!
Nothing we do is one-size-fits-all – and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Virtual Interview Process
Recruiter Phone Screen
In the first step of the process, you will speak with our recruitment team in a 30-minute call about what you’ve worked on, level expectations, and other key factors. During this time, you’ll also learn about DoorDash and our interview process.
Round 1: Technical Assessment
In this round, you will spend 60 minutes presenting two end-to-end case studies with a hiring manager or member of the Design team.
Round 2: Virtual Onsite Interview
In this round, there are 5 modules:
- Portfolio Presentation (60 min)
- App Critique (45 min)
- Product Intuition & Stakeholder Management Session (30 min)
- Design Values Session (45 min)
- Hiring Manager Wrap-up (30 min)
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
Recent Blogs
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