Staff Product Designer, Shopper Experience
Apply To JobJob ID: 6056688
DoorDash, Inc.
New York City, NY; San Francisco, CA
About the Team
Our Dasher & Logistics team owns the end-to-end Dasher experience from supply and efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in.
About the Role
As we grow our New Verticals team, we’re looking for a Staff Product Designer to lead our Shopper Experience (How Dashers use our app to shop at grocery and retail stores). Dashers are at the heart of our logistics business, and our design team works hard to simplify millions of drivers’ end-to-end experience, to help them achieve their financial goals through flexibility and stability.
We're building the world's most efficient and reliable same-day logistics platform to fulfill our vision of empowering all local businesses. We’ve expanded to support groceries, convenience, pets and other exciting markets, and the Dasher app and underlying logistics platform need to flex to accommodate all their nuances at scale. This brings many compelling and diverse design challenges, with the potential to improve each side of our marketplace - from Dashers, to Consumers, to Merchants. This is a role to help lead the future of shopping at DoorDash.
The role can be based in San Francisco or New York and will report directly into the Head of Design for Dasher & Logistics. This is a hybrid role, with 1-2 days a week in-office and some time remote.
You're excited about this opportunity because you will…
- Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers.
- Partner with teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace
- Push the creative boundaries of our dasher experiences, that sets a new baseline for visual craft and impact the product will have in the industry.
We're excited about you because…
- You have 7+ years of work experience of work experience and a portfolio showcasing your ability to maintain a high bar for craft at scale. You have experience leading new work streams in a complex problem space.
- You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details, and care about elevating the overall experience.
- You excel at storytelling and convey complex topics to stakeholders at all levels.
- You use a first principles approach and aren’t afraid to try new things to create the future.
- You are psyched about 0→1 and enjoy challenging, complex strategic problems.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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