Career Area
DoorDash Policy and Communications
A sneak peek into what Policy and Communications is like at DoorDash
Communications Overview
DoorDash’s Communications Team tells the narrative of how DoorDash empowers local economies by connecting customers to the best of their communities. Collaborating with cross-functional partners across every part of DoorDash’s business, we are an integral part of bringing the company’s stories to life both internally and externally.
Communications Team Structure
Corporate Communications
Educates external audiences on the company’s value proposition, values, and trajectory.
Internal Communications
Reaches and connects with one of our most important audiences: employees.
Consumer & Product Communications
Supports core business priorities of driving consumer adoption and retention through culturally-relevant creative campaigns and activations, product launches, partnerships, events, and brand acts that inspire consumers to do more with DoorDash more often.
Public Affairs
Supports business priorities by shaping the regulatory agenda that advances our policy objectives, promotes safety on all sides of our platform, and allows for continued growth, while strengthening the DoorDash brand among policymakers, opinion-elites, and the communities we serve.
Merchant Communications
Focuses on storytelling the variety of ways that DoorDash helps merchants grow, operate, and expand on and off the platform.
International Communications
Advances DoorDash’s key business objectives, strategies, and goals while building our reputation as a global force for good in the neighborhood, spotlighting positive impact across all the communities and audiences we serve.
Policy and Social Impact Overview
DoorDash’s Public Policy & Social Impact Team advocates for legislation that supports the health of our business and empowers our community of Consumers, Merchants, and Dashers. Through our advocacy on cutting-edge public policy issues and programmatic initiatives, we are shaping the future of local economies. This unique team combines direct engagement with policymakers at all levels of government, advocacy campaigns, and policy research.
Policy and Social Impact Team Structure
Policy Development and Research
The Policy Development and Research team develops company strategy on key policy issues, analyzes legislation and how it would impact our stakeholders, and produces research and analysis to support DoorDash’s policy objectives and public affairs approach.
Social Impact & Sustainability
Develops programs that enable collaborations with nonprofit and government agencies and promote financial resilience for merchants, Dashers, and communities.
CANZ Policy Team
GR is DoorDash’s direct connection to policymakers in a highly charged and rapidly evolving regulatory environment. Our state and local, federal, and international GR leads help achieve our public policy goals by building credible and lasting relationships with these stakeholders through direct lobbying and engagement. As issues surface or policy shifts are anticipated, GR provides political intelligence and strategy, and leads our cross functional teams through our integrated campaign plans to mitigate and positively shape outcomes. GR also manages our political giving and political group programs.
U.S Policy Team
The U.S. Policy Team consists of the U.S. based Public Engagement and Government Relations teams. The Public Engagement team manages and coordinates third party and community engagement, grassroots mobilization, policy paid media, and coalition development. The Government Relations team is on the front line of engaging policy makers and regulators to achieve positive policy outcomes for DoorDash and its community of Dashers, merchants, and consumers.
We’re hiring across the U.S. & Canada!
Nothing we do is one-size-fits-all – and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Public Policy and Communications Jobs
Interview Process
Recruiter Phone Screen
In this first step of the process, you will speak our recruitment team in a 30 minute call about what you’ve worked on, expectations of the role, overview of the team and other key factors. During this time you will also learn about DoorDash and our interview process.
Hiring Manager Screen
Initial screen between candidate and HM typically scheduled for 30-45 minutes. The hiring manager will follow a structured interviewing process with hypothetical or behavioral based interview questions as well as provide a high level overview of the team and role expectations.
R1 Interview Panel
A panel of interviews with 3-4 people for 30 minutes each. Each interviewer will have a core focus area as well as behavioral based interview questions.
Working Session OR Take Home Assignment (varies by level and role)
As needed, candidate will be asked participate in a working session with a minimum of 2-3 members. This session will usually have a prompt and require a work product and presentation.
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
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