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Mission & Values


Empowering local economies

In a fast-paced world, the only way to predict the future is to invent it.

Empowering local economies means ensuring that people have equal access to opportunity to reach their full potential. Learn all about our culture and how we create positive impact for our communities.

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Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.

We are leaders.

We embrace and embody leadership qualities at every level.

BE AN OWNER

No problem is too big, too small or outside of our scope. We all jump in and help.

DREAM BIG, START SMALL

We take small ideas and help them grow using data and rigorous testing. We show evidence of progress and then double down.

CHOOSE OPTIMISM, AND HAVE A PLAN

Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.

We are doers.

We act with urgency in order to test ideas and innovate quickly.

BIAS FOR ACTION

In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.

OPERATE AT THE LOWEST LEVEL OF DETAIL

We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.

AND, NOT EITHER/OR

We’re not satisfied picking between options or sacrificing one thing for another. We don’t get sucked into false dichotomies and instead, we engineer a way to do both.

We are learners.

We constantly ask questions and rethink our assumptions.

TRUTH SEEK

We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.

1% BETTER EVERY DAY

Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth-mindset.

CUSTOMER-OBSESSED, NOT COMPETITOR FOCUSED

We focus on our Consumers and our performance. We stay connected to the people we serve and learn from them every day.

We are one team.

We need each and every voice to achieve our ambitious goals.

MAKE ROOM AT THE TABLE

We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.

THINK OUTSIDE THE ROOM

We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.

ONE TEAM, ONE FIGHT

We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.

How We Stand Out

We think DoorDash is a transformative place to work – and we’re not alone. Here’s a look at some of our recent recognition:

2023 Fortune’s Future 50 Companies

2023 Human Rights Campaign’s Corporate Equality Index

America’s Greatest Workplaces 2023

TIME 100 Most Influential Companies of 2022

2022 SF Chronicle Top Workplaces Award

2022 Human Rights Campaign Foundation’s Best Places to Work for LGBTQ+ Equality