Career Areas
DoorDash Marketing
A sneak peek into what Marketing is like at DoorDash
Marketing Overview
Marketing’s goal is to be the voice of the DoorDash audience and to drive business impact across all sides of the marketplace — Consumer, Dasher, and Merchant in the US Canada, Australia and New Zealand.
Our Marketing Structure
Integrated Marketing Teams: The How
Consumer Marketing
The Consumer Marketing team is focused on solving consumers’ biggest problems. They have a North Star goal of getting more people to do more with DoorDash more often.
Dasher Marketing
The Dasher Marketing team ensures all Dashers can reach their earnings goals on their own terms, no matter where they live and work.
B2B Marketing
The B2B Marketing team drives a holistic approach to attracting and onboarding merchants to partner with DoorDash, empowering them to grow their business profitably.
Canada Marketing
Team Canada is dedicated to making DoorDash an indispensable part of Canadians’ lives, focusing on value, selection, personalization to drive the brand and preference in the market.
Australia Marketing
Team Australia and New Zealand face a clear challenge in the market: There are three big players, and DoorDash wants to become number one. They’ll achieve this through sharp differentiation, market-leading selection, and more.
Ads Marketing
The Ads Marketing team aims to be the leading marketing platform for local businesses. Their task is to position DoorDash as the most trusted partner for advertisers, helping them reach their goals through innovative campaigns and merchant co-marketing.
Central Teams: The What
Growth Marketing
The Growth Marketing team is responsible for growing DoorDash’s core lines of business and product offerings cost-effectively by reaching customers with relevant and personalized content across marketing channels. They’re also responsible for building tools and infrastructure to measure, automate, and scale work.
Retention Marketing
The Retention Marketing team uses data, insights, and experimentation to create personalized lifecycle journeys across owned channels and drive lasting relationships with all audiences from their very first interaction with DoorDash.
Performance Marketing
The Performance Marketing team is responsible for driving cost-effective growth by using both paid and organic channels to reach our audiences with the right message at the right time.
MarTech
The MarTech team provides technology and production services to enhance marketing efforts in owned and paid channels. They form the foundation for marketing attribution and data infrastructure across the web and the DoorDash app.
Brand and Creative Marketing
The Brand and Creative team is responsible for defining the DoorDash brand and messaging — and expressing it in compelling ways to drive lasting impact across every surface.
Brand Strategy
The Brand Strategy team sustains the DoorDash brand promise, tone, voice, and identity. They establish key narratives for each audience and ensure all tactics and expressions consistently reflect these themes.
Content & Social
The Content and Social Marketing team is the always-on voice of DoorDash. Their mission is to create and distribute valuable and relevant content that builds fandom on all sides of the marketplace.
Superette
Superette is the in-house creative studio responsible for developing world-class creative work across all DoorDash audiences at every stage of the marketing funnel. More HERE!
Partnerships
The Partnerships team is dedicated to cultivating partnerships between DoorDash and other influential brands to create breakthrough collaborations that drive shared growth.
Audience Insights
The audience insights team discovers what makes people tick and shares that insight through research, data analysis, and audience profiles. They ensure the voice of the DoorDash audience is at the heart of every decision.
Marketing Jobs
We’re hiring across the U.S. Canada, Mexico, AUS and NZ!
Nothing we do is one-size-fits-all – and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Interview Process
Recruiter Screen
You’ve made it to the first step of the process! During this call, you will speak with a member of our recruitment team for 20-30 minutes about Marketing at DoorDash, expectations of the role, your work experience, and you’ll receive an overview of our interview process and timing.
Hiring Manager Interview
This is the initial screen between you and the hiring manager of the role. This is typically scheduled over Zoom for 30-45 minutes. The hiring manager will follow a structured interviewing process with hypothetical or behavioral based interview questions as well as provide a high level overview of the team and role expectations.
Take Home Assignment
Depending on the level of the role, you may be asked to complete a Working Session (which includes a presentation) or a Take Home Assignment (similar to a case study where you’ll be asked to respond to a prompt). These are usually requested to be completed within 48-72 hours.
Panel Interviews
Our Interview Panel includes 3-4x 30 minutes Zoom interviews with members of the immediate team and cross functional partners. Each interviewer will have a core competency they will assess through Q&A. You will also have time to ask questions in these interviews.
Leadership Meet & Greet
For some roles, a meet and greet with one of the marketing leaders will be requested. While this is an informal meeting, we recommend you still put your best foot forward. This is an awesome opportunity to hear what’s top of mind for the leadership team and where we’re headed!
We wish you good luck on your interviews and welcome feedback on your experience!
Our Values In Action
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
Be An Owner
No problem is too big, too small or outside of our scope. We all jump in and help.
Dream Big, Start Small
We take small ideas and help them grow, using data and rigorous testing.
Choose Optimism, And Have A Plan
Positive thinking brings people along and helps us achieve ambitious, often unreasonable goals. We choose optimism, especially when things are tough.
Bias For Action
In a fast-paced world, the only way to predict the future is to invent it. We launch solutions quickly, test them and make changes as needed because growth compounds.
Operate At The Lowest Level Of Detail
We aspire to know the lowest level of detail so we can make progress on the things that are critical to our business and our Consumers.
And, Not Either/Or
We’re not satisfied picking between options or sacrificing one thing for another, rather we engineer a way to do both.
Truth Seek
We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. We use data and common sense to solve problems.
1% Better Every Day
Our goal isn’t perfection; it’s constant and never-ending improvement. We look for opportunity, share feedback and celebrate a growth mindset.
Customer-Obsessed, Not Competitor Focused
We focus on our Consumers and our performance, staying connected to the people we serve and learning from them every day.
Make Room At The Table
We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
Think Outside The Room
We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
One Team, One Fight
We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.
Diversity, Equity & Inclusion (DEI)
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done.
Employee Resource Groups
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
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