The Analytics team at DoorDash is goaled on continually improving our business through scientific and data-driven insights in partnership with functions across the company. We are encouraged to proactively generate insights based on a holistic view of the business using data, leverage data to prioritize initiatives for maximum impact, and scientifically test new products or processes to ensure we’re making the right decisions as a company.
DoorDash is a complex and constantly evolving business; The BizOps team is primarily responsible for crafting the story about business performance (what’s happening, why is it happening, what we should do about it), diving deep on key KPI trends, and surfacing insights and recommendations to stakeholders to ensure we understand our current business climate and react in a data-informed manner.
DoorDash operates in 28 markets outside the US. The International Data Science helps the local operators and decision makers in these non-US markets find consumer growth, network efficiency, and improved merchant experience by combining the best insights from the Core Data Science teams with local context from each market to make the mot juste decision for each market at the right time.
The Dasher Logistics Data Science team's mission is to create the most efficient and reliable logistics system while providing Dashers with the best gig platform experience. We do so by building a Dasher-first app that makes life better for Dasher to complete their tasks and reach their goals, improve the quality and efficiency of our logistics system to boost consumer growth, and lower delivery costs. As DoorDash’s demand diversifies, ensure our advantage in Logistics benefits every vertical by supplying the right Dasher for every delivery.
Merchant is a key audience of DoorDash's ecosystem and a critical competitive advantage as we provide the best selection on the market to our consumers. The Merchant Analytics team works closely with the product, strategy, and operations teams to maximize our merchant selection and grow merchant's sales and experience. We also support new merchant product incubation and scaling including our Ads and Promotion product, first-party ecomm, and fulfillment products to build out a 360 merchant ecosystem in the long run.
The customer experience and integrity (CXI) analytics team’s mission is to help create a seamless, efficient, and satisfying customer support experience, to keep all users safe while interacting with DoorDash, facilitate trust in our offerings, and to protect our users and our company from fraud on our platform.
The New Verticals Analytics team’s mission is to “Deliver the Neighborhood” by expanding DoorDash’s marketplace to new categories including Grocery, Convenience, Alcohol, and Retail. The team uses data and analysis to tackle high-impact problems across these businesses, spanning from Consumer growth and shopping experience, to Merchant integrations, to in-store Dasher fulfillment.
The Consumer Growth Data Science teams’ mission is to drive data-driven recommendations and solutions that grow and empower local economies, making your city easily accessible. We achieve this by providing analytics for new use cases, driving the growth of DoorDash's Monthly Active Users (MAUs), fostering long-term growth, managing customer lifecycle, and optimizing marketing investment efficiency.
Nothing we do is one-size-fits-all – and the way we work is no different. We know that teams have unique needs depending on the nature of work, location of team members, and overall dynamic. That’s why at DoorDash, each team has the freedom to decide how they interact and achieve their goals.
Our values guide the way we work, inform everything we do, and make us unapologetically DoorDash.
When everyone feels welcomed, supported, and valued, we’re able to achieve more than we ever thought possible. To help empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion as we build a workforce reflective of our communities, our customers, and our values. We’re proud of how far we’ve come, but our work is never done. By 2025, our goal is to increase representation for underrepresented groups at every level – from technical roles to senior leadership.
One of the ways we’re fostering a greater sense of belonging is through our employee resource groups (ERGs). They provide opportunities for us to connect and learn from one another, plus help us transform the way we think.
Click each logo below to learn more about our ERGs.
DoorDash is a career-defining place to work, and we’re proud to have been named one of America’s Greatest Workplaces 2023 by Newsweek.
DoorDash is a career-defining place to work, and we’re proud to have been named one of America’s Greatest Workplaces 2023 by Newsweek.
The CEI is the national benchmarking tool on corporate policies, practices and benefits pertinent to lesbian, gay, bisexual, transgender and queer employees.
The CEI is the national benchmarking tool on corporate policies, practices and benefits pertinent to lesbian, gay, bisexual, transgender and queer employees.
At DoorDash, we're committed to fostering a workplace where women have opportunities to develop and drive their careers.
At DoorDash, we're committed to fostering a workplace where women have opportunities to develop and drive their careers.
This February, in collaboration with our Black@ Employee Resource Group, DoorDash will continue to acknowledge and reflect on the significance of Black history.
This February, in collaboration with our Black@ Employee Resource Group, DoorDash will continue to acknowledge and reflect on the significance of Black history.
Innovative Hispanic leaders across tech, retail, and e-commerce joined us to share their respective experiences across two fireside chats.
Innovative Hispanic leaders across tech, retail, and e-commerce joined us to share their respective experiences across two fireside chats.
This November, we’re celebrating Native American Heritage Month as part of our overarching efforts to create a workplace that engages people of all backgrounds.
This November, we’re celebrating Native American Heritage Month as part of our overarching efforts to create a workplace that engages people of all backgrounds.
Built from feedback around what our New York employees told us mattered most to them, DoorDash has opened a new 57,691-square-foot space.
Built from feedback around what our New York employees told us mattered most to them, DoorDash has opened a new 57,691-square-foot space.
As part of our inaugural ERG Summit, leaders from our ERGs and our DEI team joined more than 100 other visionaries from across the tech industry.
As part of our inaugural ERG Summit, leaders from our ERGs and our DEI team joined more than 100 other visionaries from across the tech industry.
DoorDash is thrilled to announce the formation of the Able@ DoorDash ERG as our ninth official Employee Resource Group.
DoorDash is thrilled to announce the formation of the Able@ DoorDash ERG as our ninth official Employee Resource Group.
