Engineering Manager, New User Experience
Apply To JobJob ID: 2728459
DoorDash, Inc.
Seattle, WA; San Francisco, CA; Sunnyvale, CA
About the Team
Our team is dedicated to redefining the new customer experience on DoorDash, transforming it into a seamless, red carpet journey. We utilize advanced acquisition channels and strategies to ensure effortless discovery and engagement. By providing personalized and targeted introductions, we highlight key promotions and the unique benefits of being a DoorDash customer. Our intuitive design creates a user experience that is well-organized and easy to navigate, making product discovery and checkout natural and frictionless. Join us in our mission to activate new users and convert first-time visitors into loyal customers through innovation, creativity, and a commitment to excellence.
About the Role
As an Engineering Manager, you will play a pivotal role in transforming the new customer experience on DoorDash into a seamless, red carpet journey. You will lead a talented team of engineers, driving the development and optimization of our acquisition channels such as AppClips. Collaborating closely with Product Managers and Data Scientists, you will ensure a product-first approach to solving problems, leveraging data-driven insights to create an intuitive design that serves as a dedicated assistant to our customers. Your focus will be on making product discovery and checkout smooth and effortless, while implementing personalized and targeted strategies that highlight the benefits of being a DoorDash customer. Through your leadership and technical expertise, you will ensure that first-time visitors become loyal customers, contributing to our mission of delivering an exceptional and frictionless user experience. Join us in this exciting journey of innovation and excellence.
You’re excited about this opportunity because you will…
- Manage a full-stack team encompassing iOS, Android, web, and backend engineers, ensuring seamless collaboration and delivery.
- Partner closely with Product Managers and Data Scientists to define the roadmap and vision for the team, driving significant impact and alignment with business goals.
- Inspire and motivate the team with your technical vision, fostering an environment of innovation and excellence.
- Build and nurture an outstanding team by coaching and empowering engineers, applying your technical expertise to uphold the highest engineering standards.
- Scale the team effectively by recruiting, retaining, and developing top talent across various disciplines, ensuring a robust and dynamic engineering force.
- Ensure a product-first approach to problem-solving, leveraging data-driven insights to create an intuitive and frictionless customer experience.
We’re excited about you because…
- B.S., M.S., or Ph.D. in Computer Science or equivalent
- 7+ years of industry experience
- Minimum of 2 years of management experience
- Strong hands-on experience with working with non-technical stakeholders, cross-team collaboration, and building scalable products in a fast-paced environment
- Ability to handle ambiguity and work with product and business partners to collect non-technical requirements to design and build scalable experience solutions.
- Ability to guide and grow an excellent engineering team in a rapidly changing business environment
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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