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Supercharging DoorDash’s Marketplace Decision-Making with Real-Time Knowledge

DoorDash is a dynamic logistics marketplace that serves three groups of customers:

Merchant partners who prepare food or other deliverables,
Dashers who carry the deliverables to their destinations, 
Consumers who savor a freshly prepared meal from a local restaurant or a bag of groceries from their local grocery store. 

For such a real-time platform as DoorDash, just-in-time insights from data generated on-the-fly by the participants of the marketplace is inherently useful to making better decisions for all of our customers.

Analyzing Switchback Experiments by Cluster Robust Standard Error to Prevent False Positive Results

Within the dispatch team of DoorDash, we are making decisions and iterations every day ranging from business strategies, products, machine learning algorithms, to optimizations.