Senior Manager, Sales Strategy & Operations
Postuler à un emploiJob ID: 2932152
DoorDash, Inc.
New York, NY; Washington D.C.; Los Angeles, CA; San Francisco, CA; Chicago, IL; Denver, CO; Seattle, WA; United States - Remote
À propos de l'équipe
Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. It supports the sales specialist team that focuses on DoorDash Platform Services: our company’s hyper growth business unit that allows restaurants to enable ecommerce ordering fulfillment for their first-party experiences (i.e., website and in-store). The Platform product portfolio consists of Online Ordering, Tableside Order & Pay, CRM, Mobile Apps, and Websites — all designed to maximize sales for merchants while fitting seamlessly into their existing operations and brand.
A propos du poste
As a Senior Manager of Sales Strategy & Operations at DoorDash, you will play a pivotal role in accelerating growth via DoorDash’s Platform suite for SMB restaurants. You will be responsible for leading a team in driving increased sales productivity, optimized sales allocation, and best-in-class operational excellence to achieve ambitious growth goals in partnership with our SMB Sales organization. The ideal candidate will bring a blend of both strategy and execution – setting the sales vision to enable DoorDash to become a B2B SaaS powerhouse, while driving operational rigor to problem solve and enable our sales team’s success. You will report to the Director of Sales Strategy & Operations, working closely with cross-functional teams to strategize how we grow DoorDash merchants’ first-party business at scale through products, drive strategic pushes into key opportunities, and operationalize our go-to-market efforts.
Vous êtes enthousiaste à l'idée de saisir cette opportunité car vous...
- Lead post-sales strategy for top company priorities. DoorDash built its lead in restaurant selection through a cohesive and scaled sales effort. We now see an exciting opportunity to catapult our restaurant partners’ first-party growth via DoorDash’s Platform Services. This role will develop a clear strategic vision for Platform sales strategy, aligning it with DoorDash's overarching business goals.
- Build a high-performing sales strategy function. The AD Platform S&O lead will bring operational excellence in forecasting and rigorous pipeline tracking, improve sales performance, optimize sales productivity, identify opportunities for growth, and lead data-driven decision-making.
- Partner with our cross-functional teams to elevate our offering. To optimize the existing and win the next tier of SMBs, we must evolve our service. This role will harness sales teams’ feedback and our technology to give voice to the merchant, guiding our roadmap with our Product teams.
- Look around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for shepherding our Account Development Platform team into the future.
Nous sommes enthousiastes à votre sujet parce que...
- You’re a high achieving strategy and operations leader. You provide strategic leadership to your cross-functional team, ensuring that every aspect of the sales operations is aligned with the overarching business strategy. You have worked with sales teams to build and execute pipeline strategies. You know how to deep dive sales teams’ challenges, both to understand and resolve their pain points at an individual level and to create system-wide solutions. You demonstrate ownership by taking responsibility for the outcomes of your business, adapting to challenges, and ruthlessly prioritizing to meet goals.
- You’re accustomed to complex and multi-stakeholder environments. This will include Sales for org structure and attainment, Product for roadmaps and feedback, Sales Planning for goals and tracking, Analytics for dashboard resources, to name a few. You embody our “one team, one fight” mentality in partnering with our Account Management counterparts, who own the relationship with our restaurant partners.
- You find and lead 0 to 1 opportunities. We are constantly enhancing existing products and introducing new products to our suite of services. We are looking for someone who loves to get to the lowest level of detail to help find product-market fit and scale small businesses within large organizations.
- You look for the win win wins. The scale of our ambition is great and we look to our leaders to balance unbridled optimism in finding the wins for our customers, their team, DoorDash and truth-seeking challenger mindset to guide the team towards those wins.
We expect this position to be filled by 9/30/2024.
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Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
À propos de DoorDash
Chez DoorDash, notre mission d'autonomisation des économies locales façonne la façon dont les membres de notre équipe se déplacent rapidement, apprennent et répètent afin de prendre des décisions impactantes qui démontrent de l'empathie pour notre gamme d'utilisateurs - des Dashers aux partenaires marchands en passant par les consommateurs. Nous sommes une entreprise de technologie et de logistique qui a commencé avec la livraison de porte à porte, et nous recherchons des membres de l'équipe qui peuvent nous aider à passer d'une entreprise connue pour la livraison de nourriture à une entreprise vers laquelle les gens se tournent pour tout et n'importe quoi.
DoorDash se développe rapidement et évolue constamment, ce qui donne aux membres de notre équipe l'opportunité de partager leurs perspectives uniques, de relever de nouveaux défis et de s'approprier leur carrière. Nous nous engageons à soutenir le bonheur, la santé et le bien-être général de nos employés en leur offrant des avantages complets, notamment des soins de santé de qualité, le remboursement des frais de bien-être, des congés parentaux payés et bien plus encore.
Notre engagement en faveur de la diversité et de l'inclusion
Nous nous engageons à développer et à favoriser une communauté plus inclusive au sein de notre entreprise, de notre secteur d'activité et de nos villes. C'est pourquoi nous recrutons et cultivons des équipes diversifiées, composées de personnes de toutes origines, expériences et perspectives. Nous sommes convaincus que la véritable innovation se produit lorsque chacun a sa place à la table et dispose des outils, des ressources et de l'opportunité d'exceller.
Déclaration de non-discrimination: Conformément à nos convictions et à nos objectifs, aucun employé ou candidat ne sera confronté à une discrimination ou à un harcèlement fondé sur la race, la couleur, l'ascendance, l'origine nationale, la religion, l'âge, le sexe, le statut matrimonial/de partenaire domestique, l'orientation sexuelle, l'identité ou l'expression de genre, le statut de handicapé ou le statut d'ancien combattant. Au-delà de la discrimination et du harcèlement fondés sur les "catégories protégées", nous nous efforçons également d'empêcher d'autres formes plus subtiles de comportement inapproprié (par exemple, les stéréotypes) de s'implanter dans nos bureaux. Qu'elles soient flagrantes ou cachées, les barrières au succès n'ont pas leur place chez DoorDash. Nous valorisons une main-d'œuvre diversifiée - les personnes qui s'identifient comme des femmes, des personnes non binaires ou non conformes au genre, des LGBTQIA+, des Indiens d'Amérique ou des autochtones d'Alaska, des Noirs ou des Afro-Américains, des Hispaniques ou des Latinx, des autochtones d'Hawaï ou d'autres îles du Pacifique, des personnes ayant un handicap différent, des soignants et des parents, ainsi que des vétérans sont fortement encouragés à postuler. Merci au Level Playing Field Institute pour cette déclaration de non-discrimination.
Conformément à la Fair Chance Ordinance de San Francisco, à la Fair Chance Initiative for Hiring Ordinance de Los Angeles et à toute autre réglementation nationale ou locale en matière d'embauche, nous examinerons la candidature de tout candidat qualifié, y compris ceux qui ont un casier judiciaire, d'une manière conforme à la réglementation applicable.
Si vous avez besoin d'aménagements, veuillez en informer votre contact de recrutement lors de la première connexion.
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