Associate Manager, Platform Innovation - Product Strategy & Operations

Acerca del equipo

The Platform Innovation team leads up the strategy, launch + scaling of DoorDash’s nascent bets for its white-label restaurants business. 

Acerca del puesto

You will report into our Manager of Launch + Product Operations and serve as a member of our broader Restaurant Platform organization. This role will lead the strategy, discovery + roll out of key product features/releases for our team. 

Le entusiasma esta oportunidad porque...

• Join a unique startup opportunity within DoorDash with an aggressive growth trajectory at the ground floor; you will get to work on multiple parts of the business over time and grow your toolset; you will get to work directly with world-class leaders such as DoorDash’s Co-Founder + VP of Restaurant Platform 
• Impact on Product Success: Directly influence the success of products by ensuring smooth operations, driving efficiencies, and enhancing customer experiences.
• Cross-functional Collaboration: Work closely with teams across the organization, including product managers, engineers, sales, and customer support, to align across the lifecycle of launching a product
• Data-driven Decision Making: Use data and insights to optimize product performance, influence strategic decisions, and drive continuous improvement.
• Process Optimization: Identify and implement processes that enhance the efficiency of product rollout  
• Problem-Solving at Scale: Solve complex problems related to product development, launch, and delivery, ensuring that operations run seamlessly.
• Exposure to Product Strategy: Gain a deep understanding of product strategy and contribute to how the product is delivered to the market.
• Ownership and Autonomy: Enjoy a role that offers a high degree of ownership, with the ability to projects end to end 
• Customer-Centric Focus: You will get to work directly with our merchants to tie strategy to real world application, collect product feedback and test impact

Estamos entusiasmados contigo porque...

• You have 4-7 years of working experience in roles such as but not limited to: startup/ restaurant tech/software strategy & operations, product management or banking, consulting
• You have experience building a strategy based on a combination of industry research and real world needs of your project/product’s users
• You are a flawless executor who isn’t afraid to roll up your sleeves and get to the lowest level of detail to solve problems
• You love building process - we are building a product that requires DoorDash to operate differently - this requires new systems and ways of doing business
• Your cross-functional partners love you. We are a small scrappy team which means that we work closely across teams and departments to reach our goals. You can communicate, collaborate and drive alignment across product, engineering, sales, onboarding + support
• You are comfortable with ambiguity, changing priorities and putting out fires - we are an early stage product and this will come with the territory 
• You are analytical - your first instinct is to go deep in the data to solve our problems  
• Willingness to travel up to 20% of business days is required
• Experience working closely with technical products is a plus
• Knowledge of Microsoft Office / Google products and SQL are a plus

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