Senior Associate, Strategy & Operations - Canada Drive Strategic Initiatives
Apply To JobJob ID: 2964984
DoorDash Technologies Canada Inc.
Toronto, ON
About the Team
DoorDash Drive is our hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and Internationally. As an associate on our Drive Restaurants team, you’ll be responsible for articulating and executing our go-to-market strategy for various growth initiatives as well as partnering with our largest and most strategic clients in order to understand needs and develop solutions to better serve them.
Drive is a white label order fulfillment service where our Merchants receive orders from their own customers. Using their native channels, the Merchant is responsible for ingesting the order, tendering customers’ payment, and requesting the dasher from DoorDash. See here for more information.
About the Role
Drive is the fastest growing part of DoorDash, and the Drive Restaurants business still has a ton of room to grow. Clients with existing delivery fleets represent a significant strategic opportunity to the business. As an Associate for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving our growth and success. As a direct owner of this segment, you will be critical in helping us to build and execute on our growth strategy across some of the largest and most strategic clients to help us launch and scale our partnerships: understanding their needs, developing products, and partnering cross-functionally to bring solutions forward.
As the General Manager of Drive for Canada, you will be the sole driver of our 1P growth strategy within the country. This pivotal role involves single-handedly spearheading the expansion and development of DoorDash Drive's fulfillment services in Canada. You will take full ownership of building and scaling our business operations, forging new partnerships, and executing strategic initiatives to capture market share and drive significant revenue growth. Your ability to understand local market dynamics, address merchant needs, and implement effective solutions will be crucial in establishing DoorDash Drive as the premier fulfillment platform in Canada.
You’re excited about this opportunity because you will…
- Dive into data, talking to merchants and customers, and obsessing over the details to make sure we create value for our merchants
- Grow a profitable product within a high-growth business by developing tailored growth/marketing strategies by leveraging DoorDash technology and products
- Work closely with cross-functional partners from Product, Engineering, Analytical, Support, Business Development and Sales, and Marketing to drive execution and excellence on behalf of our merchant partners and align company-wide resources to make our product even better
- Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
- Steer the scaling and optimization of operations and quality across Drive
We’re excited about you because…
- You have a Bachelor’s degree or higher
- 3+ years of relevant experience in consulting, strategy, business development/sales, or operations; high-growth or early-stage startup experience is a plus
- You imagine, develop, and execute on workstreams from start to completion with little oversight
- You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
- You oscillate easily from strategic considerations to tactical execution
- Are a self-starter who is energized by a difficult problem
- Have a passion for building
- You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
- You are an strong analytical thinker who can provide applicable recommendations out of complex dataset
- You maintain a careful balance between attention to detail and swift execution
- You operate comfortably in ambiguous environments while maintaining a strong bias for action
- You communicate precisely dependent on audience and level of detail necessary to share
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About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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